Privacy policy
This Privacy Policy describes how Nialaya.ae (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Nialaya.ae is a company established under the name P and M Luxe General Trading L.L.C in the United Arab Emirates, with the registered address EMPIRE HEIGHTS A - 16F-A-06, Business Bay, Dubai, United Arab Emirates.
Collecting Personal Information
When you visit the Site, we collect information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual.
Device Information
- Examples collected: Browser version, IP address, time zone, cookies, sites/products viewed, search terms, interaction with the Site.
- Purpose: To load the Site correctly and analyze usage to optimize performance.
- Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.
- Disclosure: Shared with Shopify and other vendors as needed.
Order Information
- Examples collected: Name, billing/shipping address, payment info, email, phone.
- Purpose: To fulfill orders, process payments, arrange shipping, communicate confirmations, prevent fraud, and provide relevant marketing (if opted-in).
- Source: Collected directly from you.
- Disclosure: Shared with Shopify and other service providers for fulfillment and payment processing.
Customer Support Information
- Examples collected: Information you provide for support inquiries.
- Purpose: To provide customer support.
- Source: Collected directly from you.
- Disclosure: Shared with vendors used for customer support.
Minors
The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you believe your child has provided Personal Information, contact us to request deletion.
Sharing Personal Information
We share your information with service providers to fulfill contracts and provide services. For example:
- Shopify powers our online store. Shopify Privacy Policy
- We may share information to comply with laws or protect our rights.
- Other service providers as required for operations, advertising, or analytics.
Behavioural Advertising
We use Personal Information for targeted advertising or marketing communications:
- Google Analytics may be used to understand site usage. Google Privacy Policy | Opt-out
- Advertising partners may receive data for retargeting through cookies or similar technologies.
You can opt out of targeted advertising via:
Using Personal Information
We use your Personal Information to provide our services, including:
- Offering products for sale
- Processing payments
- Shipping and fulfillment
- Communicating offers, products, and services
GDPR (if applicable)
If you are a resident of the European Economic Area (EEA), your data is processed under the following lawful bases:
- Consent
- Performance of a contract
- Compliance with legal obligations
- Protection of vital interests
- Public interest task
- Legitimate interests
You may request access, correction, or deletion of your data. Data may be transferred outside the EEA to Canada or the United States. More info: Shopify GDPR Whitepaper.
CCPA (if applicable)
If you are a California resident, you have the right to access, port, correct, or delete your personal information. You can designate an authorized agent to submit requests on your behalf.
Cookies
Cookies improve your browsing experience by remembering preferences and tracking activity. Types used include functional, performance, advertising, and social media cookies.
Persistent cookies last between 30 minutes and 2 years. Session cookies expire when you close your browser. You can manage cookies through your browser settings. Blocking cookies may limit website functionality.
Cookies Necessary for the Functioning of the Store
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
Reporting and Analytics
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
Do Not Track
We do not currently alter our data collection when “Do Not Track” signals are received.
Changes
We may update this Privacy Policy periodically to reflect changes to practices, legal requirements, or operational needs.
Contact
For questions about our privacy practices or to make requests regarding your data:
Email: info@nialaya.ae
Last updated: 25th October 2025